I had always wanted hard cans (panniers) for my bike as thought that was the only “real” option for a “cool dude overlander” (irony alert as I am none of that). I certainly had read enough about the differences i.e. pros and cons, of hard vs. soft luggage for off road but it was only when, while duck walking across an extra deep stream, having my foot slip on the algae coated rocks and having a near catastrophic ankle injury, as it got caught between the bike/rocks/pannier, that I decided to make the switch. I did my research and Mosko was my choice.
I have now had several instances of working with Mosko’s customer support folks for various reasons (e.g. what type bag, rack for OEM, etc.) to understand that I made an excellent choice. My most recent experience was related to one of the mounting screws that had come loose from the 35L pannier frame, several others were loose as well. Well I called Mosko on a Monday and replacement screws were on my doorstep by Friday! Wow, all I can say is Wow!
There have been other extraordinary service interactions, to many for this review, but lets just say that my interactions with this company has done nothing but reenforce the wisdom of my decision to buy the Mosko 35L panniers in the first place. The fact that Mosko is a small local company and that your interactions with them are personal i.e. real people (did you know that if you leave a message or even call and just hang up, they will actually call you back, is a huge added bonus? Customer service, what a concept!
I was recently on a adventure motorcycle trip and a tree branch skewered my 35l backcountry pannier and ripping the inner water proof liner. Sent it to Mosko they fixed the outer bag beautifully and sent me a brand new inner liner all free of charge. I continue to support there products because I know they put alot of thought and research into every product they sell. There products speak for themselves, definitely well worth the money. Cheers, Wade Mrack Ucluelet BC
These bolts and locking nuts from the hardware pack can be found at any regular hardware store for a fraction of the price. I understand Mosko has to make a profit, but 8 EUR for 6 bolts is outrageous.
Solid piece of gear, quality built
I have a second set of smaller panniers I built from Pelican cases, and wanted to continue using them in addition to my Mosko 35l Back Country Panniers. I purchased the pannier-side glass-filled mounting frames and hardware kit. Attached the frames to the panniers. They work great. Gives me a nice smaller set of boxes that go on securely, and are easily removed. Many thanks to Mosko for their great products and their help.