High quality item, but it's $15 to replace the broken male portion of the clip. It would be nice if the strap was designed so just the clip could be replaced and not the whole strap.

I love this Mosko Reckless 80 system. Thanks for getting me the replacement strap in a timely mater. I feel that this strap should have not broke so easily. The plastic swivel is not very robust. I broke it taking the bags off of the bike for service. Thanks again for the great gear

Arrived quickly and put to use immediately, thank you guys for the quick response.

J ai reçu ma commande en mars , mais je n ai vu qu en juillet . Qu’une pièce manquait sur des sacoches
Le service après-vente a été top
ils ont remplacé la pièce de suite, bravo 🤗
Je recommande sincèrement Mosko pour son SAV et surtout la qualité de ses produits

Had a self-inflicted problem with my R40 and needed replacement straps. They were not available however the Mosko team found a way to still satisfy my request promptly and to my full satisfaction with a generous solution. Will surely come again!