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Broke a buckle on my pannier bag. Mosko team hooked me up on the cheap and within a matter of hours had the replacements on the way. Thank you Mosko team!!!
Well made with flaws….1. Should be sold with or without the top bag….too small..2. The two leg bags are nice but the holster only opens wider at the top…would be nice if the opening went all the way to the bottom..3 requires more than one trip into the hotel..
I had a small issue with one of my Reckless 80L bags. I called and explained my issue. The Mosko Moto representative's main concern was that my situation was corrected and NOT blaming me for the issue. I was looking for the one defective bag to be replaced. Mosko Moto went over and above my expectation and sent me two new bags just in case both of my original bags had a flaw. This level of customer service/support is rarely experienced anymore. Mosko Moto has earned my business for my future needs.