Excellent quality, very functional and fits perfectly with the bike.
I had a small problem with an accessory and the MOSKO team fixed it immediately, excellent service.....
Great personal service
Mosko Tank Bag - 2nd Bike Harness
Several attempts later….
Im very disapointed as I was sent wrong harness, as there was no description on the web that I need diferent one for picco bag. As they look exactly the same, I think its an honest mistake to order web default one as there is no description. (thay are named in some 2 letter code). Tho whole selling point is modularity and fact that I can use same bag on diferent bikes. As this tiny harness is actually very expensive compered to the bag it self Im really not happy it came wrong. Customer care offered a return but as of today I simply didnt have time to go to post officce and send it all back. Also right harnes is aperantly out of stock so there is no happy ending for me. I find it very unprofessional from the standpoint of a company that insists on online selling. least you could do is name parts reasonably with included description if for some reason you cant use same plastic harness buckles for all tank bags:( After all this I think fair thing would be to just pay me back, no hassle of sending the item as it is tiny buckle.
Hi Mario, thanks for your review. We are sorry, that we are not able to exchange it right away. Our customer service offered to send you a new one, once they are available.
We have changed the buckles 1,5 years ago as the new ones are suitable for field repair and the old ones were not. On our website it says 'If you have an older style Tank Bag with Ghost Eye buckles and wish to purchase a second bike harness, please reach out to customer support for assistance.'